FAQ
How do I appeal a ban or punishment?
Create a Discord support ticket to appeal a ban or another server punishment.
To appeal a ban or punishment:
- Join the Beyond Horizons Discord server.
- Open the #get-help channel.
- Create a support ticket.
- Submit your information using the format provided in the channel.
- Wait for a staff member to review your appeal and respond.
Tickets are marked as closed after a staff member responds. Closed tickets are deleted 24 hours later, so please check your ticket regularly.
If you miss the response, ask a staff member for a copy of the ticket transcript.
Appeals and punishment support: #get-help