FAQ

How do I appeal a ban or punishment?

Create a Discord support ticket to appeal a ban or another server punishment.

To appeal a ban or punishment:

  1. Join the Beyond Horizons Discord server.
  2. Open the #get-help channel.
  3. Create a support ticket.
  4. Submit your information using the format provided in the channel.
  5. Wait for a staff member to review your appeal and respond.

Tickets are marked as closed after a staff member responds. Closed tickets are deleted 24 hours later, so please check your ticket regularly.

If you miss the response, ask a staff member for a copy of the ticket transcript.

Appeals and punishment support: #get-help